Shipping & Delivery
SHIPPING & DELIVERY
NOTICE FROM AUSTRALIA POST
Express Post is still the fastest way to get mail from A to B, but we can't guarantee next-business-day delivery right now. Items may take longer than usual to arrive. Some Items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 Restrictions
It's important to us that you receive your purchase as quickly as possible. All online orders will be processed within 48 hours of payment and dispatched on the next business day. During sale and promotional periods your order will be processed and dispatched as quickly as possible. All items are registered and shipped via Australian Post.
There are two postage options:
- STANDARD POSTAGE – From $9.95 AUD
- Orders will arrive within 5-7 business days from time of posting depending on your location.
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Postage calculated by weight of order
- EXPRESS POSTAGE – From $14.95 AUD
- Orders will arrive within 1-3 business days from the time of posting depending on your location.
- Postage calculated by weight of order
*The delivery time estimates do not include handling time.
For destinations outside of metropolitan capital cities, please visit Australia Post’s website:
http://auspost.com.au/apps/domestic-parcel.html
CAN I TRACK MY ORDER?
You are able to track your delivery - once your order is shipped you will receive an email confirmation of your shipping details, which will include a tracking number.
Please click on the following link to track your order once it has been shipped.
http://auspost.com/track
You will be required to sign for your parcel but if you are not at the designated address when delivery is made you will be directed to the nearest post office for collection of your parcel.
Please be mindful that deliveries may take longer at peak times of year including sales and holiday seasons.